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1Request Window
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Refund Information
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14-Day Refund Policy
You may request a refund review within 14 calendar days after payment. An approved refund returns the account to the free plan without deleting any resume.
1
14 Calendar Days
Email the request from your AuraCV account address.
2
Manual Review
Requests are reviewed for fraud, abuse, and disproportionate use.
3
Dodo Payments
Approved refunds return to the original payment method.
2Review & Eligibility
Requests are subject to review. We may reject fraud, abusive automation, or manifestly disproportionate usage. Approval is not automatic; only a refund confirmed by Dodo Payments changes access.
- Keep the receipt and never share full card numbers or sensitive banking information.
- Briefly describe the reason for the request and any technical issue encountered.
3Processing by Dodo Payments
Approved refunds are processed by Dodo Payments to the original payment method. Settlement timing depends on Dodo Payments and the customer’s financial institution.
4License Cancellation
When Dodo Payments confirms a successful refund, associated PRO access is revoked and the account returns to Free limits. Resumes and the account are not deleted; data remains governed by the Privacy Policy.
Need help with a license or account?
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